Terms and conditions

Who provides this site

This site belongs to Longevia Medical, a regenerative and longevity medicine, medical aesthetics and oral health clinic located at Blvd. Puerto Cancún, Mz 27 Lt 1-02, Edificio Diomeda, offices 310 and 311, Puerto Cancún, 77500 Cancún, Quintana Roo, Mexico. Phone and WhatsApp: +52 998 179 4138. Email: [email protected].

By using this site you accept these terms. If you do not agree, please do not use it.

How this site is used

• The site is informational: it explains who we are, how we work and how to request an assessment.
• When you fill in a form, share only your own data or that of someone who has given you permission.
• Do not use the site for unlawful purposes or to send messages that are not a genuine inquiry.

Requesting an appointment through this site

Submitting the booking form or messaging us on WhatsApp is a request: it is not yet a confirmed appointment and does not start a doctor patient relationship. The team will contact you to confirm the date and time.

No program or treatment is purchased through this site. What suits you is defined by the medical assessment, and before any procedure you sign your informed consent.

If you need to change or cancel your appointment, let us know on WhatsApp or by phone as soon as possible.

The information on this site does not replace a consultation

The content of this site and its journal is general, guiding and educational. It is not a diagnosis or a medical recommendation, and it does not replace an assessment by a physician who knows your case.

Every person responds differently. We do not promise cures or guaranteed results: what to expect from each treatment is explained by the physician during your consultation.

Medical aesthetic treatments and medical procedures may carry risks, contraindications and side effects. They are explained during the assessment, before any procedure.

If you have a medical emergency, call 911 or go to the nearest emergency service. This site and our messages do not handle emergencies.

Physicians responsible for what we publish

Information about our services is guiding and educational, in accordance with Mexico's General Health Law and its Advertising Regulations. The professionals who appear on this site are:

• Dr. María Guadalupe Navarro Barrientos. Physician, surgeon and homeopath, Instituto Politécnico Nacional, professional license 6280170. Master's in Molecular Biomedicine, Instituto Politécnico Nacional, license 7888598.

Mexican professional licenses are public and can be verified in the National Registry of Professionals of the Ministry of Public Education: cedulaprofesional.sep.gob.mx.

No treatment is recommended without a prior medical assessment.

Intellectual property

The texts, images, logos and design of this site belong to Longevia Medical or are used with permission. You may share the links; to reproduce the content elsewhere you need our written authorization.

Links to other sites

This site links to other sites, such as social media, event registration pages or other professionals' websites. We do not control their content or privacy practices; their own terms apply when you visit them.

Your data

How we handle your personal data is described in our privacy notice: longeviamedical.com/privacy-notice.html.

Changes, governing law and contact

We may update these terms; the version in effect is the one published on this page with its date.

These terms are governed by the laws of Mexico. Any dispute will be heard by the courts of Cancún, municipality of Benito Juárez, Quintana Roo, without prejudice to your right to go to Mexico's Federal Consumer Protection Agency (Profeco).

This translation is provided for convenience; if there is any difference, the Spanish version prevails.

Questions about these terms: [email protected] or WhatsApp +52 998 179 4138.